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Alcatel-Lucent Ask Questions and Find Answers on Alcatel Products here like: OmniPCX,Visual Messenger, CCSD, CCD, Voicemail and more.

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Call Accounting Software, PMS Integration, Switch Administration and Programming, Enterprise Reporting, SaaS Hosted Call Accounting

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Old May 22nd, 2007   #1 (permalink)
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Alcatel OmniPCX w/ PM5 Configure one DDI to point to user's mail box and ring tones!

Further to my previous thread (number 25010 in this forum), I now have successfully managed to point one DDI number to a hunting group comprised of two subscribers and display the name of the company the person called on the LCD - so that this distinction is clear to the person answering.

This is great, however there are two more things that I would like to accomplish:

1. I would now like to set it so that if those two people are not there, instead of the call being routed to the general mailbox, I would like to route it to ONE of those two subscriber's own voice mail box.

2. I would also like to assign a different ring tone to the calls that come in on this DDI, as these two subscribers will be answering other DDIs as well, and I want to be able to make it perfectly clear for them that this is the 'special' DDI. Is this possible within the system? If so, how?

I would greatly appreciate your help!
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