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Call Accounting Software, PMS Integration, Switch Administration and Programming, Enterprise Reporting, SaaS Hosted Call Accounting

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Old January 30th, 2007   #1 (permalink)
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Hi I'm trying to change the names of people on the system, I have the software installed and connect through an ip address. I access the system navigate down to users edit the extention i need to change , I change the name and surname and save to pbx but it is not changed on the phones, the display still shows the old name when i call the extention. I am able to make changes to programable keys etc..

I do not understand why the name does not change although it is changed under the users option
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Old February 6th, 2007   #2 (permalink)
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More info required, what kind of system and what model phones.
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Old February 7th, 2007   #3 (permalink)
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If this is a dual cpu switch make sure you are connecting to the MAIN role ip address which should be declared when logging in
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