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Old 01-23-2003, 12:40 PM   #1 (permalink)
kbealljr
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Max value for ACD DN.

Can someone tell me if the Tandberg TDC4220 or the Archive Viper 2150es are the only tape drives that can be used with the Option 11 voice mail for backup? If not please recommed another. Also a good source to purchase one of these would be appreciated.

Also, am I correct in that I have to have the install tape with a serial number that matches the vm serial number in order to get to the upgrade menu? Somehow the SN on the vm system does not match the sn on the tape, nor does the key code match.

Thanks for you help
Kenny
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