globalview

Hello sillejo

Thank you for replying and giving me some pointers with regards to the CCM v4.1.3 product in question.

Regarding my plans, strategy and direction pertaining to the CCM v4.1.3 product......well.....i'd like to start off by saying i am completely new to IP
telephony and i have never used any previous versions of any Ip solutions from any manufacturer before.

I can see the really powerful features and benefits of ip telephoney in a business environment.....there is just so much advanced capability here that i had simply never given a second thought to ....out of sheer ignorance. I did not know anything about IP telephony...that's the truth of it!!

The CCM v4.1.3 was chosen by default as it is and was the version i could my hands on. You would be correct to say that the intention is to operate a lab environment to get a 'feel' for the product.

I had asked the pricing information as i still don't know what it retails at - the CCM v4.1.3 CD 1&2 (i assume is it just these two cds....???) and the IP Communicator 2.0 - this information gives me a better idea of the costs involved were i to buy this if i liked the lab setup.

Please tell me.....is there an 'upgrade' patch or the like for v4.1.3 to 4.2?

Also .....i am correct to think that ...that the IP Communicator 2.0 software and the Cisco CallManager v4.1.3 product is the 'core' needed to set up a lab. If not, please tell us what is and how.

Also ...please tell me....i am aware that in ccm v3.3...you have things like IP Telephony server v3.3, AutoAttendant 3.3, IPCC IVR 3.5 and CMM 3.3
Exntender....am i correct to think that....all these add on and features in v3.3 are already incoporated in the two CCM v4.1.3 CDs???

That the CCM v3.3 Installation & Recovery Cd....is also incorporated in v4.1.3????

I had wanted to know also how well rated this CallManager v4.1.3 product was both in its own right and against other comparative prodcuts. In a word....is it any good or not and pending a yes or no to either of these questions.....then why?

Please tell me....when you perform the registry hack to make the CD's think you had approved platform,....in effect....the pc or laptop on which the CallManager v4.1.3 is installed ...then acts as if it were the approved IBM/COMPAQ Hardware server.....for this reason this hack therefore does away with the HP/IBM boxes?? Do i need a router for example?? What one???

What is SmartNet???

I apologise for all these seemingly silly questions. Please forgive me for my ignorance in this subject to those of you who understand and know much more about this area than i do.

I look forward to your reply.

Regards


globalview