rhack

The system I'm working with is not a Meridian, but shares alot of the same components (IPE's, ALC's, DLC'c etc.). Looking to see if any of you have run into similiar circumstances when deploying voip products.

I am in the process of converting and old Intecom S80 PBX over to a CS2100. The CS2100 uses a voip trunk gateway called and MG3500. The MG3500 connects to the bear callp lan via gigE links. The IPE's are connected behind what is called an MG9000. Connection between the IPE's and MG9000 is TDM, the MG9K also connects to the bearer CallP lan via GigE.

On a couple of occaisions after a cut we have had to revert the analog lines that we have converted back to the old S80 because services would not work on the IPE's.

On one occasion, we had to swing a couple of fax lines back. The fax machines could not establish to fax machines that they previously could.

The other was an analog hunt group that interfaced to proprietary Lanier voice/data modems that interface to a medical transcription service. These modems shift between voice and data during a call. A remote transcriptionist calls in to the service enters some codes via key pad to access a Drs. dictation session. During the call the transcriptionist uses their foot pedal device to forward/rewind/pause etc. For some unkown reason, squeal and noise is generated and the transcriptionist cannot transcribe.

Both instances were temporarily resolved by reverting back to the S80.

I believe the trouble to be on the trunk gateway side. Reason I say this is that with the transcription service when we reverted back to the old phone system there were still issues. Calls were coming in on the voip trunk gateway, then tandeming across PRI tie lines. Issues did not go away until the DID number was ported back to the old trunks.

So, does anything sound familiar?


Thanks!