Ok, I got the cdr working, now I need help reading the damn thing. I think I found out what I want: (hopefully it will keep the format)
-------- 05/05/06 10
09 LINE = 0082 STN = 5678
BC = SPEECH
PRI SERVICE PUBLIC
00:00:00 OUTGOING CALL
DIGITS DIALED 18885559999
00:01:18 CALL RELEASED
*050506 101350 0243 1234567890 UNKNOWN U G
*050506 101350 0243 1234567890 7874940 U D
*050506 101353 0243 2064 1234567890 UNKNOWN U A
*050506 101355 0302 9876 8886667777 UNKNOWN U R
-------- 05/05/06 10:09:46 LINE = 0302 STN = 9876
CALLING NUMBER 8886667777
NAME UNKNOWN
UNKNOWN
DNIS NUMBER 5559876
BC = SPEECH
00:00:00 INCOMING CALL RINGING 0:04
LINE = 0062
00:04:09 CALL RELEASED
*050506 101358 0259
1112223333 UNKNOWN U G
*050506 101358 0259 1112223333 5558521 U D
*050506 101415 0243 2223334444 UNKNOWN U G
*050506 101415 0243 2223334444 5557474 U D
*050506 101428 0243 3333 2223334444 UNKNOWN U A
*050506 101513 0259 0082 1112223333 UNKNOWN U R
The question I have is from the first bold highlighted item, I see that it is ringing, then DNIS kicks in, then another number rings in, DNIS picks that up, then from there I am lost. I see that x3333 gets the call, answers it, then line 0082 comes in to play, but 1112223333 is the line that is released. What the heck? Are these not tied together?
Secondly, from where the CALLING NUMBER 8886667777 starts, is all the information below it tied to that call? Wow, any help would be great. I guess all I need is how to ready this sample report, and I can break it down from there.
Thanks
Angler