Tammie

I have another issue if someone can help me with ACD. I am setting up a loop and the first phone for testing I set up to have NRD only, no MSB. THis causes a problem because when they want to take NRD off it will then show them logged out and they can only stay logged in if the handset is off the phone - tres annoying. WHen I used MSB, they cant receive in incoming DN calls when MSB is set.

We do have a button limitation so I dont want to use both MSB and NRD. I will attach my ACD and the phone:

REQ: prt
TYPE: tn
TYPE TNB
TN 14 0
DATE
PAGE
DES

DES DEEDS
TN 014 0 00 00
TYPE 2008
CDEN 8D
CUST 0
FDN 8200
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 1
SCI 0
SSU 0000
LNRS 16
XLST
CLS UNR FBD WTA LPR PUA MTD FNA HTA TDD HFD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG3
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
CPND_LANG ENG
RCO 0
HUNT 8200
LHK 1
LPK 0
PLEV 02
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 8613 0 8740
AGN
01 NRD
02 CFW 4 8200
03 AO6
04 SCR 8360 0 MARP
05 SCR 6360 0 MARP
06 TRN
07
DATE 15 MAY 2006



REQ prt
TYPE acd
CUST 0
ACDN 8613

TYPE ACD
CUST 0
ACDN 8613
MWC NO
DSAC NO
MAXP 10
SDNB YES
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT 7
FRT 10
SRRT 8
SRT 30
NRRT
FROA NO
NCFW
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL YES
CWLF 2
CWLW 4
BYTH 30
OVTH 2047
TOFT 30
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT 15
RTPC NO
STIO
TSFT 20
HOML NO
RDNA NO
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO