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Old 05-11-2006, 12:01 PM   #1 (permalink)
John_In_Dakota
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Exclamation CP not playing voice segment!!
What would prevent CP playing a voice segment in a script?

I call the CDN and it rings once and were the announcement should be I hear nothing, it just rings to the agents phone.

Update: It looks like one Voice Segment is not playing. I can listen to the recording but it will not play when someone calls a couple toll free numbers.

What would prevent one certian recording from not playing?
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Last edited by John_In_Dakota; 05-11-2006 at 12:33 PM.
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