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Old 05-09-2006, 10:30 AM   #1 (permalink)
PHONE_TECH
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MARP Issue

I'm having a MARP issue which I've never had before.We are on Succession 4.5 w/Octel voicemail.
The problem is I have a manager w/extension 2233 and added a new phone for the admin and put the 2233 extenison on key 3 and 4233 on key 4.
The problem is the admin's phone won't light up the voicemail key(3904's).I have tried to marp and not marped on the assistant's phone and stilll won't light up light on the manager's phone
When I take the 2233 ext off of the managers phone the light will come on after a message is left.
I've never had this issue before and I know I have the FDN,HUNT AND MWA right because the light will light when the managers ext is removed from the managers phone.
The only other thing that I think may be the problem is that the manager is in an ACD queue but has never logged into it.
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