Quote:
| Originally Posted by mrose77 My predecessor programmed 6 digit dialing to some of our facilities. For example, if you dial 35+ext, you will connect to an user in our California office and if you dial 89+ext, you can contact an user in out Texas office. I believe these just get translated to the full number (408 935 xxxx). First of all, where can I look to see where this is configured? Our California office recently moved and have new extensions, so I would like to modify the current setup. What are the basic steps to ge this done? Whatever insight you have will be greatly appreciated. Thanks!
Mark |
print the numbers 35 and 89 to see what they do. then check ld 86 RLI's and see if they are inserting or deleting numbers. print cdp numbers in ld 87. the numbers 35 and 89 may be access codes for routes. go to ld 80 and trace your call to see what you are shipping out.
dre