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Old 04-25-2006, 08:16 AM   #1 (permalink)
telecom116
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Problems cancelling CFW on 3903 phones

Wondering whether anyone else is having problems cancelling CFW on 3900 sets, specifically 3903s. I seem to have more user issues since upgrading to Succession 4.5 and flash-upgrading the phones to 87 code version. Can't really describe the problem, other than the wrong context-sensitive keys show up on the bottom line. Sometimes picking up and hanging up the phone will get the correct bottom buttons to display.

Sorry, I can't be more descriptive about this, however, I was able to duplicate this in the office a couple of weeks ago, when a second user had issues; prior to that time I chalked it up to an ID10T error. However, I've had a few more of these occur lately (once yesterday) and I'm out of town so I can't do more testing.

Last edited by telecom116; 04-25-2006 at 08:20 AM.
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