jhenke

Having an issue with a group call pickup and just wanted to get some fresh eyes and ideas.

Set up a group call pickup with four extensions. Group pickup works on three of the extensions, but it will not work on one extension. The other members of the group cannot pickup calls to that extension. I don't know why; same tenant, class of service, etc.

Checked the pickup group with 163 and it scrolls through all the extensions and ends properly. Tested calling other extensions and can be picked up, just can't be picked up if I call the one extension.

Anyone got an idea????