Quote:
| Originally Posted by knah2003 Great troubleshooting techniques! Next time, looks like the ext will be fixed on Thurs.
Npw you know what to do when 3900 series hits the floor, these are not basketballs! |
Unfortunately, this user is one of my most "difficult" (ie, think of fingernails on the blackboard, or ID10T error most of the time).
One of the other strange things was that even though the key labels didn't show up on the new phone on the original TN, the keylamps would light and I could get dial tone, only I wouldn't get labels. I think the TN hardware/software just probably got flaked out somehow (given the ERR057 indication) and was not database corruption.
I ran template audits prior to and after I did the TN work.