| Partner system problem
Recently one of the offices reduced the amount of CO lines from 8 to 4 on their partner system. One of the managers wanted to used those unused buttons for speed dials. I went into the system program and reduced the amount of lines from 8 to 4. This allowed the manager to use the buttons. However, the system was setup that no lines would ring, the call would go to the automated attendant and then the caller could transer out or direct extension dialing. After I reduced the lines from 8 to 4, when a call comes in it rings once quickly to every phone and then the automated attendant. I didnt change anything except for line reduction. Has anyone experienced this and is there a solution. Any help would be appreciated. Thanks everyone. |