| Actually, you program DIDs to work on extensions. Think Target Lines.. If you are an end-user, I suggest you get trained like we have to solve this basic question. Or, RTFM (read the frickin' manual) thats available on the BCM. Or even better, call your local BCM vendor and have them do it. If you are a technician, then RTFM... This is a basic issue with Norstar/BCMs.. We are not here to do it for you. We gained our knowledge by attending expensive courses, by reading, or by trial and error. This website is designed to help other technicians solve complex issues and not to walk someone through basic design. Sorry, but nothing is free in this world. Brewsky |