PBX Info :: Your Free PBX, PABX and Telephone Information Resource - View Single Post - Message lamp not coming on
Thread: Message lamp not coming on
View Single Post
Old 09-07-2005, 07:54 PM   #3 (permalink)
ptec123
Junior Member

Activity Longevity
4/20 20/20
Today Posts
0/0 sssssss40
Location: Somewhere near Baltimore
Rep Power: 6ptec123 is on a distinguished road
Send a message via AIM to ptec123
Message Lamp
On ACD phones the Agent personal DN is not a prime DN on a phone.If it is added to multiple phones Voice mail gets confused and does not know where to send the Message light. You can do what Spivy suggests or add a DN that only appears on the agent's phone and make the Voice mail turn on that DN.
ptec123 is offline   sendpm.gif Reply With Quote