| This SPV does not log in to the queue. She wants to forward her phone to voice mail but, all calls are still coming through to her DN. She is using the right key and she has entered the right numbers. The set will forward no answer just fine. I am posting the TNB of the set so that you folks can tell me what I am missing. DES 414889 TN 024 0 14 05 TYPE 2616 CDEN 8D CTYP XDLC CUST 0 AOM 0 FDN xxxx TGAR 1 LDN NO NCOS 2 SGRP 0 RNPG 211 SCI 0 SSU LNRS 16 XLST SCPW CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA MWA LMPN RMMD SMWD AAD IMD DOS XHD IRA NID OLA VCE DRG1 POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD ICDA CDMA MCTD CLBD AUTU GPUD DPUD DNDA CFXD ARHD FITD CNTD CLTA ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD DDGD NAMA USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN CPND_LANG ENG RCO 0 HUNT xxxx LHK 4 LPK 3 PLEV 02 AST IAPG 0 AACS NO ITNA NO DGRP PRI 01 DNDR 0 KEY 00 ACD 4357 0 104889 SPV 01 MSB 02 NRD 03 SCR 4889 0 MARP CPND NAME CINDY XPLN 11 DISPLAY_FMT FIRST,LAST 04 SCR 120119 0 MARP 05 ADL 4 3006 06 MWK xxxx 07 08 OBV 09 RNP 10 TRN 11 CFW 4 xxxx 12 13 14 AO6 15 DATE 25 JUL 2005 Thoughts??? Rachelle |