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Old 06-30-2005, 03:11 PM   #1 (permalink)
cma14
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I have 3 problems that have me stumped...

1. MICS 6.1 with Flash 2.0 using a T1 with no PRI. After parking a call and retreiving it, i am not able to x'er it to mail. I can transfer after hold and directly, but not after park.

2. CCR tree on a BCM 3.6 call pilot. Customer wants to be able to back up within the menu, rather than repeat the whole tree.

3. Same CCR, customer wants to be able to have the caller hear 1 ring on the line before the CCR picks up, without having it ring once in the office.


TIA for the help..
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