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Old 05-03-2005, 12:24 AM   #2 (permalink)
BCMguy.com
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Geez...What ever happened to the dedicated Receptionist?

Hunt Groups are great. They added a lot of flexability to Norstar and BCM. Just don't try to over-complicate the call flow. Take a good look at what the customer really wants to accomplish. The BCM will be able to get it done.

Good Luck!
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