Anti Rant mode>
I HAVE had a GOOD experiences with our Inda call center....at least the Tech side of the same center has 1) TALENTED people who know a USB port from a line chord 2) May sound like Aboo from the Simpsons, but are understandable in that respect (and yes...there IS one guy, who's obviously a fan of the show who DOES say "Thank you.....Call again!" and Laughs his a$$ off when he gets a giggle from us)
Arch, your right about the dunkin' donuts...I've got one I've been going to in the new 'hood as of late ('cause for some reason the "quick drive" one only sells preselected dozens at the drive through..but that's another rant)....
They seemed rather "pissy" the other morning when I went in....all talking to each other full speed in Hindu (I know this 'cause I speak a wee bit of it) but barely saying more that "What do you want!" (in that tone) to the customers.....
Wasn't impressed....But figure they've all gotten word that they're brother who stayed behind (it's a family that runs this one, all women) in India is pulling down 50k a year working at a call center, while they're stuck struggling to make 20K running a donut shop on the South side

Its thoughts like that that make those donuts taste sweeter

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You can't wield supreme executive power just because some watery tart threw a sword at you - Look, if I went 'round saying I was an Emperor, just because some moistened bint had lobbed a scimitar at me, they'd put me away!