| I just ran across a product bulletin today from last September. In 3.0 and above, you can now make SOME changes to an aquired TN. The information is in Product Bulletin Number: P-2004-0345-Global.
Here's a snippet:
Supported modifications on a phone set acquired by Symposium Call Center Server or Symposium Express Call Center
Introduction
This product bulletin documents the administrative modifications that are supported on Nortel Networks* Symposium Call Center Server or Symposium Express Call Center acquired devices. Testing of basic administrative modifications (moves, adds & changes) was performed on various set types configured on a Succession 1000M system. The sets were part of an ACD group and were configured on an SCCS system for ACD call control purposes. The testing validates that modifications made to acquired resources do not cause corruption on the Succession system. |