| You really need more work to do, I thought I was the only one who worried about acquired state bit mapping :wink:
Anyway to your question --
FCTB works with call force, the value will only be printed when an agent is logged into the set.
Post back if you need more info.
As far as changes to ACD sets I agree with the deacquire out in switch build as new reacquire method, I do not however see the need to out in Sympossium. |