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Old 03-08-2005, 06:21 PM   #2 (permalink)
ptec123
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Call Detail Recording
I was told by a Call Center Services Tech the best way to make changes
is to
1) Deaquire the phone
2) delete it in Symposium
3) Delete the phone in switch
4) rebuild in switch
5) rebuild in Symposium
6) Aquire the TN
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