| They wanted me to set up the DCH as the network side and then they would time off of me but, I was never given the opportunity to say what my SIDE prompt would be. It defaulted to USR. The Cisco guy then went and made a change on his side, I can only assume that it was to NET, and we were in business. They ideally want the T1 circuit to come directly from the Telco and not to use the PBX at all. You can understand why. rachelle |