| anyone able to tell me what the basic ACD report capability?
Looking for (future) set up of reporting of the 2250 consoles which WILL be set up on the basic ACD..
Not having this currently set up, however, I'm not really sure what I can pull as far as reports..
Anyone done this? __________________ You can't wield supreme executive power just because some watery tart threw a sword at you - Look, if I went 'round saying I was an Emperor, just because some moistened bint had lobbed a scimitar at me, they'd put me away!  |