| ACD - MQA (Multi Queue Assignment)
I already tried that. When the Forward is set only calls to the DN on Key 0 forward. A call to another DN on the phone follow the standard FDN prompt and forward to DN 2701. The feature guide states under Call Forward All Calls, only calls to the Prime DN or any single-appearance DN on the telephone are forwarded. I also assumed that due to the MARP that TN 52-0-5-10 has for MCR DN 2674 that Forward would apply to incoming calls even though it is not on Key 0. According to the Feature Guide under Prime Directory Number the bottom key on a Meridian 1 proprietary telephone is the Prime DN and only one is allowed per telephone.
Well it looks like I answered my own question. I knew if I babbled long enough I might find it. |