| Extension features of the Meridian system can help extension users save time and effort, making their working day more efficient.
Features are activated and deactivated by keying codes into the telephone set and, in the case of digital sets, by pressing keys for certain features. There are two methods of invoking features, namely Special Prefix (SPRE) code working and Flexible Feature Code (FFC) working.
Flexible Feature Code (FFC) Working
Flexible Feature Code working allows the System Administrator to assign their own codes to chosen features. This allows each Meridian 1 to be tailored to a logical pattern of codes to suit each company or to retain the same feature codes as those used on their previous telephone system. Flexible Feature Codes are set and printed through Program 57.
The Option 11 default Flexible Feature Codes are given in the table below:-
Feature
Flexible
Feature
Code
Feature
Flexible
Feature
Code
Authorisation code
*21
Make Set Busy (500) [Deny]
#62
Automatic set relocation
*90
Malicious Call Trace
*28
Automatic set removal
*92
Night Service pick-up
*8
Automatic Wake-up
*40
Override
*26
Automatic Wake-up (Cancel)
*41
Permanent Hold
#55
Automatic Wake-up (Verify)
*42
Pick-up, Call
**0
Call Forward all calls
#1
Pick-up, Directed
*09
Call Forward all calls (Cancel)
#1
Pick-up, Group
*00
Call Forward Destination Deactivation
*29
Remote Call Forward
*56
Call Forward/HUNT override via FFC
*27
Ring again
#31
Call Park
#51
Ring again (Cancel)
#32
Call Park Retrieve
#52
Set based Administration - Installer
*96
Cancel Remote Call Forward
*57
Set based Administration - User
*97
Charge Account
#56
Speed Call, Erase entry
#34
Electronic Lock (Off)
*59
Speed Call, Controller Code
#33
Electronic Lock (On)
*58
Speed Call, User Code
#23
Group Hunt - Opt in
#58
System Speed Call, User Code
*3
Group Hunt - Opt out
#59
Station control password change
*98
Internal call forward
#67
Store called number
*24
Internal call forward (Cancel)
#68
Stored number, Re-dial
*25
Last Number Re-dial
*44
Trunk Maintenance
*91
Maintenance access for telephone
*93
Trunk verify code
*95
Make Set Busy (500) [Allow]
#61
User Selectable Call Redirection
#69
SPRE Code Working
This method of working is not very common. These codes are used by extension users without multi frequency tone key phones.
SPRE code working consist of two parts:-
SPRE code followed by Fixed Feature Code
The SPRE code tells the system that a feature is about to be activated or deactivated and the Fixed Feature Code identifies the particular feature.
The SPRE code can be changed to be any value (maximum 4 digits) so long as it doesn't clash with the extension number range or access codes for routes. The Option 11 system default SPRE code is 12.
The Fixed Feature Codes however cannot be changed. Common codes are below:-
Feature
Fixed
Feature
Code
Ring Again
1
Cancel Ring Again
2
Answer Call Pickup
3
Answer Group Pickup
94
Directed (DN) Pickup
95
Authorisation Code
6
Call Park
71
Retrieve Parked Call
72
Dial System Speed Call
73
Store Speed Call (personal)
75
Dial Speed Call (personal)
76
Dial Speed Call (system)
73
Call Forward all Calls
74
Call Forward All Calls (cancel)
74
Hold (Permanent)
77
Store Number for Redial
78
Dial Stored Number Redial
79
Last Number Redial
89
Night Service Pickup
4
Charge Account
5
Automatic Set Relocation
81
Internal Call Forward
9914
Internal Call Forward (Cancel)
9914
Malicious Call Trace
83
User Selectable Call Redirection
9915
Activating Features From Digital Sets
With digital sets some features must be assigned to a programmable key whereas other features can be invoked either by dialing a feature code or be assigned to
a key.
The following features if used must be assigned to a programmable key
for activation:-
Call Forward All Calls
Ring Again
Stored Number Redial
Last Number Redial
Speed Call User and Controller
System Speed Call Controller
Six Party Conference
Call Transfer
Call Park (Activation)
Call Waiting
The following features may be assigned to a key or invoked using the relevant feature code :-
Call Park (retrieve)
System Speed Call User
Call Pickup
Charge Account
User Selectable Call Redirection
Listing all the Flexible Feature Codes on your System
You can print out the current code for all FFCs on your system using Program 57.
LD 57
Load Program 57.
REQ PRT
TYPE FFC Flexible Feature Code
CUST 0 Set to 0 unless using the multi-customer feature.
CODE ALL List every code.
The system responds by printing all FFCs, |