PBX Info :: Your Free PBX, PABX and Telephone Information Resource - View Single Post - Supervisor, Bargein and talk to agent without customer hear?
Thread: Supervisor, Bargein and talk to agent without customer hear?
View Single Post
Old 10-19-2004, 08:30 PM   #5 (permalink)
S3k
Guest

Activity Longevity
0/20 0/20
Today Posts
0/0 sssssssss
Mercury,Spantom

In agent phone Key 8-11 can be prog as ASP in 3905, with cls AGN .
also i did supervisor phone SPV and observe key and a AGt key. Still when i pres the Emergency key/or supervisor key the call isnt gettig transferred. !!!!! (

both phones are in same acd. what is the operating procedure is the prog is right. I hav a succession 3.
  Reply With Quote