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Old 10-18-2004, 04:34 PM   #3 (permalink)
tbraddock
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A RAN device can be used to play Music, but a RAN route can not.

You would have to have a First Ran to put callers in queue first, then assign a Music Route to play Music to callers on hold. They will never hear music until the First Ran is played.

Assigning the First Ran Route to play music would not be the way to go. The first caller would be the only one hearing the music until the end of the Music then the second caller would be let in.


Tony
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