Ok. I recently switched from my good old 2626 to a 3904. I had a good old Plantronics wireless headset with an automatic handset lifter.

Now I plug my trusty headset into the 3904 headset jack and it works great except... I can no longer answer calls using the headset.

I find it interesting that the 3904 is smart enough to see if the headset is on or off hook: If I press the DN and the headset is off hook (talk) then the call/dialtone goes to my headset. If I press the DN an the headset is on hook then call/dialtone goes to Handsfree.

But the 3904 does not seem smart enough to use its knowledege of the headset to answer incoming calls when I switch the headset from on hook to off hook (talk).

I am just wondering if I am missing something or do I just need a better/smarter headset than my Plantronics CS10? Do I need to program something differently in the 3904 set?

I am leaning towards the belief that this interesting inconsistency is a design "feature".


SD