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Thread: 3904's as an agent/Sup phone setup.
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Old 10-11-2004, 10:38 AM   #3 (permalink)
John_In_Dakota
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Quote:
Originally Posted by tech_anon1
Check the HOML prompt in the ACD data block that the supervisor set is assigned. If it is YES change it to NO.
This will only affect the Sup's phone or the 3904 phones right?
All the other agents just hit the "make set busy" key twice.
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