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Old 10-08-2004, 01:07 PM   #1 (permalink)
Archibald J. Cox
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Call Pilot IVR Routing

Hello all, got a couple of questions all regarding the VMB prompt when building a new set.

1. Supposedly if you fill in a mailbox number for that prompt, it will build the mailbox for you in Mermail. Does the PBX also keep a record of this so that you can easily see which phones have voicemail boxes associated with them from the VMB prompt? (I believe the answer is "NO" but I have people asking me to make sure)

2. Does the VMB prompt also work with Call Pilot?

3. Is there a way to tell Call Pilot and/or Meridian Mail to build up a mailbox for every extension in the PBX that is already set to hunt/forward to voicemail?

These are all in regards to disaster recovery purposes in the situations without voicemail backups. I would think that it would be a nice feature to tell the voicemail "Look at the PBX and find all phones that hunt/forward to voicemail, then build a mailbox for each of them using the DN/CPND information using a template" or something like that. Any ideas?

Thanks,
Arch
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