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Old 08-20-2004, 01:35 PM   #10 (permalink)
mac11
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FRRT and SRRT counting as individual call records on the CDR

I would like to add one more comment on this.
There are some useful elements of PDT. If there weren't it wouldn't exist.
If someone is foolish enough to blow away a production system let them do it and pay the price. Keeping it a deep dark mystery only serves Nortel (at least those who are left!). I also have a test system. In experimenting one day I lost the access codes. By knowing just enough in pdt I was able to restore a database and get back in. Without it the choice was to phone Nortel or vendor etc. which is a little much for a test system. I am not advocating any "hack related" dialog but the attitude that no dialog because "it is for your own good" just doesn't really cut it. Just my humble opinion.
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