| I have several 3903 and 3904 phones that the attendants are not always at their desk. The numbers they have on the phones are for different "reasons". The problem I am having is that when someone calls and the attendants are not at their desk the call log shows who called, time and what number they called from. What is does not show is what number was called. Since the different numbers on the phones concern different types of problems the attendants want to know what number was called in the call log. Is this possible? ( ex: 1100=help desk, 1300=scheduling, 1600=security. When they look at the call log they want to know what number was called so they will be better prepared for the problem). Not all folks leave messages and the attendants want to be able to call people back with some idea of why they are calling them back. Does this make any sense? If not, say so and I will try this again!
61C, callpilot 2.07 |