| Question about carriers
Are there any Attendent Console guru's out there? Because I need help with a problem I've been working on for over a week. I'm trying to get the stupid console to forward a call to an Attendent Alternative Answering DN (AAA DN). I looked up the feature in the NTP's and followed them. We have never used this before but it didn't look to difficult. WRONG :casstet:
The problem is getting the incoming call to go to the AAA DN. I set the ATIM to 14 (which is about 28 seconds or 4 to 5 rings). I set the AADN in LD 12 to a phantom DN in my switch. The second call into the console just rings. I can't tell if it's restarting the AAA timer or not.
Any suggestion? Ideas? |