| The link posted by sigdog is for Meridian MAX. I'm not even sure that is still available from Nortel. I think they want everyone to buy Symposium.
There use to be a company by the name of Telecorp that had a PC based program that took the basic ACD reports and allowed creating different reports from them. Not sure of the cost.
Telecorp is just an example, I'm sure there are more out there. |