| Training - what is a good starting point
Well, we inherited an Opt11C with Call Pilot 1.05 and are trying to upgrade it to 1.07 (and then to 2.0, but we've got 2 fresh hard drives just in case any or all fail!)
In the process of going from 1.05 to 1.07, it required us to 'upgrade to NT Service Pack 5'; well, we didn't have '5', so we installed Service Pack 6a for NT and tried the upgrade again...The server itself recognizes that it's SP6a now, but the upgrade dialog still says 'You need to upgrade to Service Pack 5'. Kinda bogus.
A) Is there a way to go back to Service Pack 4, then download and install ONLY Service Pack 5 for the upgrade (and NO, we didn't click on 'Create Uninstall Folder In Case You Want To Un-do Service Pack 6a'...what can I say, we though it would be backwards compliant!)?
B) Is there a different upgrade tool that would recognize SP6a?
C) Should we just load 1.07 fresh copy? And if so, will we need to load NT Server first on the hard drive, then Call Pilot; or does the Call Pilot 1.07 install include the NT Server software?
Jim |