Rachelle

Voice Mail is MerMail and we use Basic ACD with MAX.
To recap: A IFDN's to B that IFDN's to C that NACD's to voice mail. Issue is ring no answer being presented.

Site A programming

TYPE ACD
CUST 0
ACDN 2523
MWC NO
DSAC NO
MAXP 100
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT 12
FRT 8
SRRT
NRRT
FROA NO
NCFW 4444
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 0
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN 82404206038
BUSY BSY BSY SRC BSY
AENI YES
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
HOML NO
RDNA NO
ACNT 2523
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO

Site B programming

TYPE ACD
CUST 0
ACDN 6038
MWC NO
DSAC NO
MAXP 50
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT 10
FRT 8
SRRT
NRRT
FROA NO
NCFW 6000
FNCF NO
FORC NO
RTQT 3
RTQO NRD
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 0
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN 85207984145
BUSY BSY BSY SRC BSY
AENI YES
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
HOML NO
RDNA NO
ACNT 6038
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO

Site C programming

TYPE ACD
CUST 0
ACDN 4145
MWC NO
DSAC NO
MAXP 100
SDNB YES
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
NCFW 4140
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 0
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
HOML NO
RDNA NO
ACNT
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100

Thanks for the hands on approach. I am truly stumped.