| If I call the queue directly, 1111, it will Interflow to the Long Distance number as programmed. YEAH! Unfortunately, I have to call an 800 number and hit a menu service. When I select the option for 1111 I only get a ring no answer it will not Interflow to the Long Distance number as programmed. BOOO! What needs to happen for MerMail to front-end an ACD queue that needs and MUST Interflow?
This is rather urgent. THANK YOU< THANK YOU< THANK YOU!!!
rlc |