| Create an extension like this:
Extension: 2299
Type: 2500
Port: X
Name: Quick Message (or whatever sounds good to you)
Coverage Path 1: 11 (My coverage path 11 goes immediatly to AUDIX)
Create a subscriber in VM.
Call it Quick Message (or whatever sounds good to you)
On page 2 under PERMISSIONS
Make it - Type: auto-attendant
On page 3 (lets see if I can cut and paste this...)
SUBSCRIBER AUTOMATED ATTENDANT MENU
Allow Call Transfer? n
Button Extension Treatment Comment
1: e call-answer
2: e call-answer
3:
4:
5:
6:
7:
8:
9:
0:
Timeout: 2299 transfer
Length Of Time-Out On Initial Entry : 5
"e" goes on the line where your extensions are. Our extensions start with 1 and 2.
You'll need to create a greeting like. "Please dial your parties 4 digit extension and # now"
Now, the Admin has W on the phone. The boss is not available. "Please hold Mr Bush, I'll transfer you into his voice mail". Push transfer, dial 2299, put in your boss's extension #, and push transfer (or hang up if your switch is set up to do that).
This is also good when you want to get a message to someone without having to talk to them....
Richard |