| DA to IALX and CLan intergration
Hello all,
On our Admin assistants phone we have 3 buttons for her ext and 4 buttons bridged to the CEO's ext so that she can answer his phone.
The problem is that she want's to transfer a single bridged call to VM. They way we normally do it is by transferring the call to the users ext and letting it role through to VM but in this instance that won't work. How do you transfer the call directly to VM from a bridged ext? Are there any settings I need to make in Definity?
Definity to Intuity VM.
This seems like a basic question but I just got thrown in to beeing the phone guy. I'm actually a NOC engineer so I'm playing catch up.
Thank's in advance
Kurt |