| Can you help me out on a problem, I just need some pointers as to where to look.
I have a pilot 621(Xport) going to cov path 3 in cov path 3 is Point 1- C18 (cov answer group) then Point 2-H99
In Cov Ans G18 there are 3 extensions, 647,648,649
If the call is not answered it goes to voice mail, and they leave a message. The problem is, it is not lighting the light, on extension 647 ( I have set it in ext 621 xport to light ext 647 when there is a message,)
I have never had a problem with this before, its always worked..
What am I doing wrong? |