| Caller ID Swap Name/Extention Herb, Where are you going to training? I'll be in Altamonte Springs, FL for Communications Manager Administration training next week.... With regards to your question, when I was using a voice gate system I had to put the extension number into the label field in order for the unit to route an unanswered call to the correct mailbox....have you tried this? I'm not familiar with the other solution you are using... |