| ABCs of assessing infrastructure readiness for VOIP
I found a good book called "Taking Charge of Your VoIP Project".
I am about 1/2 way thorugh. It takes you through the basic concepts of IP Telephony, the network requirements required, building a business case, planning, Analysis and Assessment, Evaluation and Purchase suggestions (not product specific), deployment concepts, in/out sourcing, network tuning concepts, SLA, security concepts and ongoing management.
Though it is produced by Ciscopress, they seem to have kept the Cisco bias out of the text. We bought it from Amazon for about $30 US.
I would recomend it to anyone thinking about VoIP. |