| No voicemail
11c r25
Our company has this annoying little setup for our sales staff. Each person gets a digital set + a 500 set for a cordless headset, each with the same extension. The digital set is the marp set in each case. This works fine throughout the company (about 30 people have this set up) except for a group of 4 - 3904 sets. when a message is left in any of the 4 mailboxes, the message waiting light will not come on. The only way I have been able to successfully resolve the problem is to 'out' or change the DN assignment on the corresponding 500 set- once I do this, the message waiting light works as it should. (like I said, I have verified the 3904 is the marp set). Of course, it almost defeats the purpose to give them 2 different extensions, they want to be able to answer calls to their personal extensions on their cordless headsets.
any suggestions? |