| Payphones on a Meridian 1 Please help. I have a option 61c with rel. 21. The acd queue seems to be full after 4 calls in queue. I called our 800 numbers. Calls one, two,three,four get through the annoucement and wait in queue with music on hold. The next calls ring. I have to free a call in the queue to allow the next call in. The Meridan Max shows a the calls in the queue (even the calls that ring without music). Do I need to increase the ACD Queue? REQ prt TYPE acd CUST 0 ACDN 2100 TYPE ACD CUST 0 ACDN 2100 MWC YES IMS NO MAXP 20 SDNB NO BSCW NO ISAP NO RGAI NO ACAA NO FRRT 14 FRT 2 SRRT SRT NRRT FROA YES NCFW 5000 FNCF NO FORC NO SPCP NO OBTN NO CWTH 1 NCWL NO BYTH 0 OVTH 2047 TOFT NONE HPQ NO OCN NO OVDN IFDN OVBU LNK LNK LNK LNK EMRT MURT 3 RTPC NO HOML NO RDNA NO ACNT DAL NO RPRT YES RAGT 4 DURT 30 RSND 4 FCTH 20 CRQS 100 DN 2100 TYPE MCDN MCID 2110 TN 028 0 07 11 MCID 2912 TN 028 0 04 13 MCID 2921 TN 028 0 14 14 MCID 2903 TN 028 0 04 05 MCID 2905 TN 028 0 07 09 MCID 2923 TN 028 0 14 11 MCID 2916 TN 020 0 14 07 MCID 2917 TN 028 0 14 10 MCID 2920 TN 020 0 14 00 MCID 2111 TN 020 0 10 09 MCID 2910 TN 028 0 04 08 MCID 2914 TN 028 0 14 08 MCID 2915 TN 028 0 14 09 MCID 2908 TN 020 0 08 06 MCID 2911 TN 028 0 04 03 MCID 2904 TN 028 0 04 00 MCID 2907 TN 028 0 14 02 MCID 2906 TN 028 0 04 06 MCID 2909 TN 028 0 07 12 MCID 2922 TN 028 0 14 12 REQ: prt TYPE: rdb CUST 0 ROUT 14 TYPE RDB CUST 00 ROUT 14 TKTP RAN RTYP AUD GRD IDLE REP 1 POST DIS STRT DDL ASUP NO ACOD 2214 TARG CDR NO MUS NO RACD NO OHTD NO ALRM NO SGRP 0 ROUT 3 TKTP MUS ICOG OGT SRCH LIN STEP ACOD 2203 TARG OABS TIMR ICF 512 OGF 512 EOD 13952 DSI 34944 NRD 10112 DDL 70 ODT 4096 RGV 640 GRD 896 SFB 3 TFD 0 SST 5 0 NEDC ETH FEDC ORG HOLD 02 02 40 SEIZ 02 02 RGFL 02 02 CDR NO MUS NO OHTD NO ALRM NO SGRP 0 |