| My company is using Cingular with a monthly pool of minutes (2500 min for $150.00 month) and then each active phone has a $5.28 monthly fee. The call minutes are drawn from the pool of minutes. There is no roll over on this plan and it is a regional plan which means that roaming and long distance charges would be incurred if the phones went out of our area, at a rate of .69/min. As is, I have 26 active phones in use for a charge of about $ 290.00/month. Of course, most of my users are stay local and are not heavy users. My CEO started travelling a lot and she racked up some pretty good roaming and long distance bills, so she is no longer in the pool. She is on a separate nationwide account with no roaming and long distance; her minutes do roll over. Since she was a heavy user, getting her out of the minute pool allowed me to revert to the smallest pool that Cingular offered; in fact, the money I saved going to the smaller pool was enough to pay for her separate account, so it worked well all around. Their billing is easy to read and I have not heard any complaints about service, but of course, we are in a large metropolitan area. I had ATT's nationwide plan on my personal phone; the contract had expired and I was going month to month. I hated them and their crummy service and high rates, and made every attempt to be the very first customer to port away from them on Nov. 24. I truly counted the minutes! I ported to Cingular and although the port process did not go smoothly or quickly,(some of this was my fault, and some was due to the bugs that you might expect when you first start something like porting phone numbers between companies). I am very pleased with their service and am going to add my husbands phone to my plan when his expires and he can port from Sprint to Cingular. |