| resets
I worked as a Sub for Inter-Tel for about 6 years before deciding that there way of business was not to my liking. Now I sale used and Re furbished Inter-Tel Axxents and Axxess. I understand your problems, but am not sure how to correct them. I did not know about the ACD, tho I think with version 8.0 that those problems were fixed and ghosts will not show up if a reset is not preformed each night. You might check with your Inter-Tel rep and see if that was one of the fixes on 8.0 or not.
Good luck to you |