freddog

There is, indeed, a remote maintenance modem option for access into the EIC. Security holes are the least of your worries with the I3 EIC server, however. The fact that it crashes 3 to 5 times a week, and that failover to a redundant system usually fails as well, should be your greatest concern.

If you're going to use EIC as the administrative phone system for a small to mid-sized company, you'll be ok. If, however, the EIC is going to be the system that your revenue generating calls come in on, you'll be out of business within a year.