| You will need to program a DID trunk group. How are your extension setup (3 or 4 digits)? How many digits is your teleco provider sending? I'm guessing you use three digit extensions, and the teleco is sending the final three digits for incoming calls. So basically build your DID trunk group and if my assumptions are correct if someone calls XXX.XXX.0200 the call will automatically be routed to extension 200. Let me know if this clears anything up or if assumptions were wrong... __________________ Moderator - Avaya / Lucent Definity Boards |